How often does my Generator need to be serviced?
After every 250 hours of usage or once a year.  Whichever comes first.                                                                                                 

Will On Your Pad RV & Truck Mobile Oil Change come to my Location?
Yes, a friendly On Your Pad technician will come to you to service your coach, truck or towable at your location. Locations include storage facilities, storage lots, RV parks and your home.

Do I need to be there while service is performed?
We will need to have access to your vehicle to start the service but once we get started you are free to run other errands.

How long does it take for an oil change?
With On Your Pad RV & Truck Mobile Oil Change will typically take about 1 hour to complete your oil change once we begin.

What hours do you work?
While most of our work is done between 9 am and 6 pm Monday – Saturday, we often work at times outside those hours. If you need a specialized appointment time, please give us a call, we are here to help and make things easy for you.

What kind of oil do you use?
We use the correct viscosity of oil for your vehicle, as recommended by the manufacturer. If you require a certain brand of oil, please give us a call and we will be happy to get a quote for you.

How do you prevent spills?
Your satisfaction is very important, and untidy work is not acceptable! The first thing we do is place large, absorbent safety mats under the vehicle being serviced. These will catch any drips (and of course we try to avoid drips!). Our state-of-the-art equipment extracts the oil reducing the chance of an oil spill. In addition, we use over-sized drain pans and we have Industrial Cleaners and Spill Kits in all our vehicles. We are very concerned about the environment, about your vehicle, and the ground in which service is being pre-determined. Being careful is one of our top priorities.

What do you do with the old oil and oil filters?
All of our waste oil and filters are completely recycled by a state-registered recycler.

Are you licensed and insured?
Yes we are.  We are fully covered with a liability insurance policy, full coverage on our vehicles and also “Garage Keepers” insurance, which covers your vehicle and your property while we are working on it.

How is service paid for?
Payment at your location can be by cash,  debit or credit cards. Phone payments can be by debit or credit card.

What if I have a question or issue after the service?
We want to know about questions or concerns right away. If we can handle it via phone or email, great. If that’s not enough, we will make a special trip back to your location to make sure you are completely satisfied. Our customers are important to us.